ByteFence

By continuing to access and/or use ByteFence (as defined below) following any update to this ByteFence Privacy Policy you are indicating that you have read and agreed to Privacy Policy.

This ByteFence Privacy Policy (“Privacy Policy”) is designed to provide you with clarity about Byte Technologies LLC. (“our”, “we” or “us”) practices with respect to the information we collect when you use the ByteFence website available at: www.bytefence.com (the “Website”) and ByteFence Anti-Malware software (the “Software” or “ByteFence”) and how we use it, so that you can make an informed decision about whether to use or continue using ByteFence. If you do not agree to our practices, please do not download and/or use ByteFence. This Privacy Policy applies to the Website and the Software and does not apply to any third party services, websites, software and content that may be available as part of, linked to, from or in conjunction with the Website and/or the Software.

This Privacy Policy is incorporated into and is subject to the ByteFence Terms of Use (https://www.bytefence.com/terms.html) (“TOS”).

BY ACCESSING, VISITING AND/OR USING THE WEBSITE AND/OR DOWNLOADING AND/OR USING THE SOFTWARE, YOU CONSENT TO OUR USE OF ANY INFORMATION THAT YOU PROVIDE TO US IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT ACCESS, VISIT AND/OR USE THE WEBSITE AND/OR DOWNLOAD AND/OR ACCESS THE SOFTWARE.

  1. Access, Collection and Use of Information:
    • Website Information. When you use the Website, we may collect and use non personal information and technical information which may include your IP address, user agent, your activity log on the Website, your operating system and browser, and the files and URLs you upload for scanning (“Non Personal Information”). Further, if you choose to purchase the Pro Version of the Software, we will collect your name and email address (“Personal Information”). We use this information only for payment purposes and in order to provide you notices regarding the Software you purchased, if applicable. You hereby consent to such use of your Personal Information.
    • Cookies. When you use the website will collect and use certain information through “cookies”, which are small text files that are saved by your browser when you access the Website. Although most browsers automatically accept cookies, you can change your browser options to stop automatically accepting cookies or to prompt you before accepting cookies. Please note, however, that if you don't accept cookies, you may not be able to access all portions or features of the Website. Some third-party services providers that we engage may also place their own cookies on your browser. Note that this Privacy Policy covers only our use of cookies and does not include use of cookies by such third parties.
    • Software Information. Once you install the Software it may access and/or collect the following data (unless you disable the Software): (i) technical information including without limitation, your IP Address, browser type and version, operating system, and from the date in which you installed the Software, meta data on unknown files, browser add-ons and extensions (as applicable), (ii) date and time of launching and scanning, updating and uninstalling the Software as well as the Software’s most used features; and (iii) geo location specifically the country of origin. Further, the Software accesses, collects and uses the files and URLs you upload for scanning on it, the files and URLs that the Software detects as threats and the files that were removed by the Software. In addition, we may use certain Non Personal Information to improve the quality of the Software and to add new features, functionality, and services to it. Further, if you chose to purchase the Pro Version of the Software, we will combine your Personal Information with all the foregoing information.
    • Information You Provide Us. When you send us emails, you are communicating with us electronically. You agree to receive electronic communication from us and that all communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You also agree that we may keep record of your correspondence with us and that we may use any information you provide to us electronically to improve ByteFence or otherwise at our sole discretion. Your correspondence may include Personal Information should you chose to provide it to us. We will not use your email address to send you commercial or marketing messages unless you will opt-in or opt-out from receiving these messages. We may, however, use your email address without further consent from you for non-marketing or administrative purposes (such as notifying you of updates to ByteFence and answer your support quarries).
    • Additional features. We are always seeking to improve ByteFence. Therefore, we may introduce new features, some of which may result in the collection of additional information from you. If we start collecting additional types of personal information and materially change how we handle such information, we will modify this Privacy Policy and notify you in accordance with Section 7 (Changes to This Privacy Policy).
  2. Information Sharing and Disclosure:
    • We do not rent, sell, or share your Personal Information except in the limited circumstances described in this Privacy Policy or in the event that we have a good faith belief that disclosure is permitted by law or is reasonably necessary to: (i) comply with the law, a legal requirement or process, including without limitation, subpoenas, court orders, or other compulsory disclosures, or to establish, maintain or exercise our legal rights; (ii) enforce this Privacy Policy or the TOS; (iii) investigate, prevent, or take action regarding suspected or actual illegal activities or violation of third party rights; or (iv) protect our rights. In addition, in the event that we undergo a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be one of the assets sold or transferred.
  3. Service Providers:
    • We may employ third parties to provide us with maintenance, analysis, audit, payment and development services with respect to ByteFence and in such instances we may provide your information to such third parties. We currently use the following third party providers: (i) to process your payment if you choose to purchase our subscription-based services we use PayPal, Stripe. Revenuewire and Allpago. You can read about the measures taken by PayPal to protect your information at: https://www.paypal.com/us/webapps/mpp/ua/privacy-full: You can read about the measures taken by Stripe to protect your information at: https://stripe.com/us/privacy/ You can read about the measures taken by RevenueWire to protect your information at: https://www.revenuewire.com/privacy-policy/ You can read about the measures taken by Allpago to protect your information at: http://www.allpago.com/ (ii) Google Analytics to analysis and monitor our performance. You can read about the measures taken by Google to protect your information at: http://www.google.com/intl/en/policies/privacy/ We also implemented Demographic & Interest reports feature by Google Analytics Advertising service. We are enabling Google Analytics to collect data from you via Google advertising cookies and anonymous identifiers. You can read more about such practice here: https://support.google.com/analytics/answer/2700409?hl=en We are using such Demographic & Interest reports received from Google for statistical analytics and to better optimize ByteFence for you. You can opt-out of such Google Analytics Advertising feature through Google Analytics' currently available opt-outs in the following link: https://tools.google.com/dlpage/gaoptout/ ; (iii) Amazon Web Services, Inc. servers to process your information. You can read about the measures taken by Amazon to protect the security of their servers and your information at: http://awsmedia.s3.amazonaws.com/pdf/AWS_Security_Whitepaper.pdf; (iv) ZenDesk, Inc. to provide you with support services. You can read about the measures taken by ZenDesk to protect the security of their servers and your information at: https://www.zendesk.com/company/privacy/; If we use additional third party service providers in the future, we will update this Privacy Policy to include the description of their services and any additional pertinent information on them.
    • Data Transfer. We may transfer your information and process it on servers outside your country of residence.
  4. Modifying Your Personal Information:
    • You have a right to request that we delete any of your Personal Information in our possession by sending us an email to: support@bytefence.com. We will generally delete your Personal Information within 60 days of receipt of your request.
  5. Our Policy Towards Children:
    • ByteFence is not intended and/or directed to persons under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under that age has provided us with personal information, we take steps to remove such information from our servers. If you become aware that your child has provided us with personal information, please contact us at support@bytefence.com.
  6. Security
    • We have implemented security safeguards designed to protect your personal information in accordance with industry standards. We limit access to your information on our servers, and it is password-protected/encrypted. We also regularly monitor our servers for possible vulnerabilities and attacks. Nevertheless, as the Internet is not a 100% secure environment, we cannot guarantee the security of any information that you transmit to us. There is no guarantee that information on our servers may not be accessed, disclosed, altered, or destroyed by breach of our safeguards.
  7. Changes to This Privacy Policy
    • We may need to change this Privacy Policy from time to time in order to address new issues and to reflect changes to the Website and/or the Software, or applicable law. We reserve the right to revise or make any changes to this Privacy Policy in our sole discretion, and your continual use of the Website and/or the Software subsequent to any changes to this Privacy Policy shall conclusively mean that you accept such changes. You can tell when this Privacy Policy has been updated by checking the last updated date posted on the top of this page.
  8. Contact Us:
    • If you have any questions, comments or concerns regarding this Privacy Policy and/or our practices, please send an e-mail to support@bytefence.com.